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Shopify
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Shopify Customer Service Salaries

Customer Service compensation in Canada at Shopify ranges from CA$56.5K per year for L4 to CA$82.9K per year for L6. The median yearly compensation in Canada package totals CA$66.1K. View the base salary, stock, and bonus breakdowns for Shopify's total compensation packages. Last updated: 4/14/2026

Average Compensation By Level
Add CompCompare Levels
Level Name
Total
Base
Stock
Bonus
L4
$40.7K
$39.6K
$1.1K
$0
L5
$47.7K
$45.9K
$1.8K
$0
L6
$59.6K
$59.6K
$0
$0
L7
$ --
$ --
$ --
$ --
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Total Compensation

Base | Stock (yr) | Bonus
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Vesting Schedule

33%

YR 1

33%

YR 2

33%

YR 3

Stock Type
RSU

At Shopify, RSUs are subject to a 3-year vesting schedule:

  • 33% vests in the 1st-YR (33.00% annually)

  • 33% vests in the 2nd-YR (8.25% quarterly)

  • 33% vests in the 3rd-YR (8.25% quarterly)

100%

YR 1

Stock Type
RSU

At Shopify, RSUs are subject to a 1-year vesting schedule:

  • 100% vests in the 1st-YR (100.00% annually)

33%

YR 1

33%

YR 2

33%

YR 3

Stock Type
RSU

At Shopify, RSUs are subject to a 3-year vesting schedule:

  • 33% vests in the 1st-YR (8.25% quarterly)

  • 33% vests in the 2nd-YR (8.25% quarterly)

  • 33% vests in the 3rd-YR (8.25% quarterly)



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FAQ

The highest paying salary package reported for a Customer Service at Shopify in Canada sits at a yearly total compensation of CA$86,109. This includes base salary as well as any potential stock compensation and bonuses.
The median yearly total compensation reported at Shopify for the Customer Service role in Canada is CA$63,526.
When negotiating your Customer Service offer at Shopify, leverage salary data to understand market rates, highlight your relevant experience, and consider all components of the compensation package. Our professional negotiators have helped candidates secure $50K+ more in total compensation.

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