SWE to Customer solution Engineer gtech 🤔

Question

Hello

I recently got contacted by a recruiter about a customer solution engineer position at gtech and I am not sure if its a good move going from swe to solution engineer.

Can someone please provide more insight on the customer solution Engineer position at gtech and also do you think its a good idea to consider this role having been in SWE for the past 6 years, what do you think is the impact from a career perspective as a software developer, if I decide to take up this role.

I love working as a dev but I also would love to work for Google, and this seems like a chance at that.

Jd11379h · Accepted Answer

"gtech"?

27Byic2OfY · Answer

If you are going to be more client facing, you may have room to transition into other business roles. Some swe's dont want to do that so it's up to you.

At Google, solution engineers are very customer facing. Kind of like tech support; Some coding, troubleshooting, and advising technical customers (Dev or ops).

ooHhcb224 · Answer

This role is more closely aligned with sales and can be good when business is good, but there's a lot of pressure when you must retain clients. Thats the hard part for most people who switch I think.

People problems are more complex that coding problems imo LoL

pa1kalyan · Answer

I would suggest you to stay in SWE as this will give you more flexibility to change teams across the world. But if you go to gTech role, then it would be difficult for you to come back to SWE in future

Scarredvalor · Answer

Same, I am looking forward for final round of customer solutions engineer. Btw any idea on the pay of  customer solutions engineer @google gtech?

SWE to Customer solution Engineer gtech 🤔

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